FAQ's

Frequently Asked Questions




How can i order?

After you have recieved your Free Quote from Graphopoly, you will be asked to choose your payment option.

We strongly recommend payments through PayPal whenever the PayPal service is available to you.

For all other payment options such as (Money Order,Check or Cash), you will be provided with the additional info ,the time you will get our responce regarding to your Free Quote.

All orders going to print must be pre-paid. When ever possible, orders should be placed completely on-line to speed the processing of your order and to enable automatic tracking of your shipment (UPS/Air Cargo Tracking Numbers, Delivery Status, etc.)


How do I receive my tracking number?

Tracking numbers will be sent by email when your order is ready to ship. The tracking number will be valid after 5:00pm EST. You can track your order via www.UPS.com or www.FedEx.com or from any other carrier that you might of have requested for your order to be shipped with.

What are your turnaround times?

Turnaround varies based on the type of job you are submitting for print as well as the coating option.

Standard Turnaround is as follows:
  • Flat Postcards/Business Cards - Ship in 2-3 Business Days
  • Sell Sheets - Ship in 3-7 Business Days
  • Brochures - Ship in 5-7 Business Days
  • Door Hangers - Ship in 5-10 Business Days
  • Pocket Folders - Ship in 7-12 Business Days
  • Posters - Ship in 5-7 Business Days
  • Stationary - Ship in 10-15 Business Days

What files do you accept?

If you are designing your own files, please remember..
  • Your files are at least 300 dpi
  • CMYK Colors
  • Files for both front and back - if 4/0 please note
  • Job specific file name (i.e.-"carwashFront.tif", "carwashBack.tif")
  • All text must be at least 1/8 Inch from the border
ALL BROCHURES AND POSTERS - PLEASE ADD 1/8 BLEED

Formats Acceptable
  • ADOBE PDF (must embed fonts)
  • Photoshop PSD (flattened, fonts rendered)
  • EPS (fonts must be converted to outlines, images embedded)
  • TIFF
  • JPEG

How do i sent in my files?

You can send us your files at Graphopoly@Live.com ,or for bigger files we suggest that you upload them first in any free image hosting website and just provide us with your file's URL link. The URL link can be added in the Free Quote Form when you will ask for our product's printing prices.

Some of the free image hosting websites that we recommend are :
www.YouSendIt.com - www.Hotfile.com - www.RapidShare.com

What are your Coating options?

AQ - (Aqueous Coating) is a water based finish that helps protect and coat your job as it is being printed. This is our standard gloss coating which we use to give our customers a better product than our competition. Also, Aqueous coating helps us achieve our lightning fast turnaround, because it is on press and allows the inks to dry quicker. It is recyclable and environmentally safe.

UV - (Ultraviolet Coating) is a clear liquid spread over the paper like ink and then cured instantly with ultraviolet light. UV coating gives more protection and sheen than either varnish or aqueous coating. Since it is cured with light and not heat, no solvents enter the atmosphere. However, it is more difficult to recycle than the other coatings. This coating is the "laminate style" coating that you see on ultra high gloss magazine covers. It is a second process which takes place after the run has been printed, though prior to it being cut. This coating adds a few hours to the printing process. It is more difficult to recycle.

What is Perforation?

You can add a perforation line to you product, making it easy to tear off a coupon, gift certificate, save-the-date reminder, membership card, game card, admission ticket etc. All you have to do is tell us where you want it to be and leave the rest to us.

• Parallel Perforation Line: A single, straight line that will seperate your final printed piece into two vertical or horizontal sections

• L-Shaped Perforation Line: A single line in the sape of the letter "L" that can be placed near two edges of your printed place.

• File Setup Tip: Draw a dotted line in a separate "For Placement Only" (FPO) file to mark placement for perforation. Send us this FPO file along with your original images, and we will use your artwork file(s) and this FPO file to prepare your job for printing.

What is Scoring?


Scoring is the process of pressing a "channel" into a sheet of paper to allow it to fold more easily.

Scoring is important because it prevents the ink (and paper) from cracking at the edge of the fold.



What types of Folding you do?


What is Binding?

Saddle-Stiched: Saddle-Stitched, commonly referred to as saddle stapled, is a binding that features one or more staples in the spine of the book or booklet. Saddle-Stitched (stapled) is one of the binding options for Graphopoly's booklets and catalogs.

Wire-O: binding technique that winds a circular double-wire strip through prepunched holes along the binding edge of the pages; also called spiral binding. Wire-o bound books lie flat when open and are useful for manuals, notebooks or booklets



Have more questions about Graphopoly - Graphic Designs & Prints?
Feel free to Contact Us.